How does Advanced Metering benefit me?
At a high level, Advanced Metering Infrastructure (AMI) will provide you with better information to utilize your utility resources more efficiently. As the system is developed, you will have access to more detailed information about your energy and water usage via SmartHub, OPU’s customer web portal. Additionally, when the power at your home is interrupted, OPU will be automatically notified.
With Advanced Metering, OPU will be able to provide a higher level of customer service; offer better electric, gas and water reliability; and keep our operating costs low. The additional, and timelier, information available through AMI will enable us to better address customer questions and issues. That same information will give OPU a view of what is happening throughout the various distribution systems, thus enabling us to be more proactive and avoid outages or other system issues. Many functions that require sending crews out to the field today will be performed remotely with AMI, thus saving labor, fuel and vehicle costs, in addition to being more environmentally friendly.
Below is a short list of benefits related to Advanced Metering:
- Outage Notification
- Customer portal — usage data
- Reduction of vehicle emissions
- Identification of theft (keeps costs low)
- Identification of water leaks or trouble shooting excessive usage
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